Outlook web access file not found

When these symptoms occur, or you have other problems synchronizing, the problem might be a corrupted. This tool was recommended in earlier versions to fix errors in Outlook data files.

If there is an issue with a specific folder, you can resync the folder in Outlook. To do this, follow these steps:. If these methods do not resolve the issue, we recommend that you rebuild the. To do this, delete the. For more information, see the "More information" section. However, the exception is if you have local data that is not present on the server. In that case, we recommend that you follow these steps:. Let the server data download again, and then import the. To access this option, click the File tab, and then click the Open option.

It scans your local copy of the. The tool compares items and folders in the file and in your mailbox and tries to reconcile synchronization differences between the files and the mailbox.

The tool records any differences in a scan log so that you can see what differences the tool found and resolved. The scan log also identifies any situations that the tool could not resolve and that you must fix manually. The scan log is in your Deleted Items folder. If you have set up Outlook to prompt you for a profile, the tool also prompts you for a profile. In the Profile Name list, click the profile that contains the. If you are prompted to Connect or to Work Offline , click Connect.

Select the options that you want. To have the tool automatically resolve differences that it finds during the scan, click to select the Repair Errors check box. If this check box is cleared, the tool logs the problems. However, the tool does not make the necessary corrections. Note To view the scan log, start Outlook, and then open the Deleted Items folder. The tool does not scan the Deleted Items folder. If you have problems when you try to open your. When you can't find emails older than 6 months using Outlook search, follow these steps in the order provided:.

This can occur after upgrading to Windows 10 Version and earlier. The issue was fixed in Windows 10 Versions and later. To fix this issue, follow this step:. If you're not getting expected results from a shared mailbox search or you receive an error, follow one of these steps:. Important: The following steps show you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly.

Please make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, go to How to back up and restore the registry in Windows.

In Windows, right-click Start , and then select Run. In the Open: box type regedit , and then click OK. This will open the registry editor. In the Value data box, type 1 to enable the registry entry, and then click OK. Note: This policy and other important considerations are documented on the search blog.

To search a Shared Mailbox, click the mailbox and use the Current Folder scope. This is a design limit that's currently being worked on for future updates.

Go to this Understanding Search Scopes blog for more details about what scopes are supported when. To work around this issue, you can add the Shared Mailbox as a secondary Exchange account to the profile.

First you will need to check if the shared mailbox is already listed as an account in the profile. If so, you will have to remove it. To do this, follow these steps:. Choose More Settings , and then select the Advanced tab.

In the Open these additional mailboxes section, choose the shared mailbox and then select Remove. From the File menu, select Add Account. When prompted for a password, choose the option Sign in with another account and use the Exchange account credentials that has permissions to the shared mailbox.

Some items may not be included in your search results. This will occur if you're using a perpetual volume license MSI version of Outlook. This is currently a limitation with perpetual versions of Office. To work around this, you can disable server search as a short-term solution. In Microsoft Outlook for Mac, you may receive a "No Results" message when you try to search for an email message or apply a filter to a folder, and task items are not displayed in the Tasks folder.

Additionally, when you search for mail items by using the Mac OS native Spotlight Search, your search may be unsuccessful. If you recently created a new Outlook Profile in Outlook for Mac, added a new account, or if you recently imported new data from a source such as a PST or OLM file, Spotlight indexing may not be complete. In this case, Outlook for Mac displays a "No Results" message. To resolve this issue, wait for indexing to finish, and then search again.

If the Profile or Identity name contains a special character, follow these steps to change the name:. If the issue is still unresolved, the Spotlight index may be corrupted. To reindex the Spotlight index, follow these steps:. Note: In this command, the path after "-g" is the default path of the Outlook installation.

Reindexing will take some time to complete. After the process is complete, exit and then restart Outlook. If you still cannot search in Spotlight after you follow these steps, and if you have allowed for enough time for Spotlight Indexing to be completed, you may have to uninstall Office for Mac and reinstall it. Learn to narrow your search criteria for better searches in Outlook. Find a message or item with Instant Search. Outlook search returns no results Outlook search returns incomplete results Outlook search can't find older emails.

Error: Search performance will be impacted because of a problem with how Outlook search is configured Search folders show unexpected PersonMetadata items with no subject. Shared Mailbox: Problems with search results Outlook only: Search tab is greyed out. Start Outlook and click in the Search box. When the Indexing Status dialog appears, you should see the following: If Outlook has not finished indexing, note the items remaining to be indexed, wait five minutes, and then check again.

Click the Windows Start menu and click in the Search box. Type services. Exit Outlook. Open Indexing Options in the Windows control panel. Select OK , and then select Close. Follow these steps to make sure that the indexing options are configured correctly: Exit Outlook. In the Indexing Options dialog box, select Advanced. Select the File Types tab. Make sure that the Index Properties and File Contents option is enabled.

To learn how to restore deleted messages, see Restore deleted email messages in Outlook on the web. Use commands on the Outlook on the web menu bar or set up rules to have Outlook on the web automatically move messages into folders as you receive them.

Commands appear on the Outlook on the web menu bar when you select a message in your inbox. When you select a message, you can automatically delete all incoming email from that sender, keep only the latest email, or delete emails older than 10 days.

Move to lets you move a message a specific message or automatically move all messages from that sender to another folder. In your inbox, select a message to which you want to assign a rule and click on the Outlook on the web menu bar. Click Create rule. The New inbox rule dialog box form opens. When the message arrives, and it matches all of these conditions By default, three conditions are set for the received message.

Select the arrows to choose other conditions. If you want to use more conditions, choose Add condition. Do all of the following By default, one of three predefined actions is set. Select the arrow to choose other actions. If you want to add another action, choose Add action. Except if it matches any of these conditions By default, no exceptions are set.

Select the arrow to set an exception to the conditions above. Choose Add exception if more than one is needed. Stop processing more rules By default, the check box is selected.

Click OK to save the rule. Depending on the structure of your account, you might receive a warning about modifying your rules. If necessary, consult your administrator. Note: If you need to move messages out of your mailbox but want to save them, you can use Outlook to save your messages to a.

For more information, see Introduction to Outlook Data Files. Outlook on the web Outlook on the web for Exchange Server More Create a new folder At the bottom of the folder list, select New folder.

In the new folder box, enter a name for the folder and then press Enter. Create a new subfolder In the folder pane, right-click the folder to which you want to add a subfolder. Select Create new subfolder. In the new folder box, enter a name for the folder and press Enter. Use commands to automatically handle messages Commands like Sweep and Move to let you automatically delete or move messages from a particular sender.

Set up rules to automatically handle messages Use rules to automatically move messages into folders as you receive them. Choose a folder to which you want to move messages from that sender.

To choose other conditions and actions, select More options. Select OK to save the rule. Favorites folder The Favorites folder shows the top mail folders. Personal folder Your personal folder is a collection of all the mail folders available to you. The shortcut menu for the personal folder has four options that the shortcut menu for the Favorites folder doesn't: Create new folder Use to create a new subfolder in the folder you right-clicked.

Create a new folder Below Folders , select More. Do one of the following: Next to Favorites or the name of your personal folder, click the Create New Folder button. Right-click your personal folder and then select Create new folder.

Tips: Any new folder created will automatically appear below the default folders. Empty your Deleted Items folder when you sign out At the top of the screen, click Settings. Under Your app settings , select Mail. Name Shows the name of the sender. Need more help? Expand your skills. Get new features first. Was this information helpful? Yes No. Thank you! Any more feedback?