One click support virus

I've just got back from work and turned the laptop on and the Norton One Click Support pop up hasnt shown up and all my antivirus settings are all back on now. What on earth happened then? No one seems to have asked you what version of Norton you had installed before you started getting this popup that you think is a virus? Norton changed the identity numbering of N this year and so last year was V6 but this year is not V7 but V20 to bring it in line with the other Norton products.

If you had last year's installed then Norton has a feature called Automatic Download of Version Update or maybe of New Version which when there is a complete upgrade not updating the engine or the definitons it downloads the files needed to make the change during idle time and then lets you know with a PopUp like you mention; and that could happen if you run the OneClick Support if that detects you have the older version.

Well that is 4 years old so it's not surprising if Norton is persistent in telling you about an update! You posted in the N Forum but you refer to Norton antivirus, maybe as an element. I'd rather have you confirm that since when I think about it I don't think OneClickSupport was available back in Version 3 days? What I said or meant to say was, when the pop up was appearing, it was coming up that under the antivirus settings that auto-protect, SONAR and Antispyware were all disabled.

When I turned them back on again, they immediately turned back off. Get confirmation on this I still wonder about that Version ID of I was wondering about that. No don't set it up now. If you had been I was going to ask my colleagues if you might be better updating to the V6 which has a slighly different setup for Identity Safe that some prefer.

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Right of rectification : You can obtain from us without undue delay the rectification of inaccurate Personal Data. We enable you to access for any purpose other Personal Data that we save about you. Malware is a term that is used for malicious software that is designed to do damage or unwanted actions to a computer system. Examples of malware include the following:.

A computer virus is a small software program that spreads from one computer to another and interferes with computer operation. A computer virus might corrupt or delete data on a computer, use an email program to spread the virus to other computers, or even delete everything on the hard disk.

Computer viruses are frequently spread by attachments in email messages or by instant messaging messages. Therefore, you must never open an email attachment unless you know who sent the message or you are expecting the email attachment. Viruses can be disguised as attachments of funny images, greeting cards, or audio and video files. Computer viruses also spread through downloads on the Internet. They can be hidden in pirated software or in other files or programs that you might download.

Tip: For information about the symptoms of a computer virus, go to the Microsoft PC Security website. A worm is computer code that spreads without user interaction. Most worms begin as email attachments that infect a computer when they're opened. The worm scans the infected computer for files, such as address books or temporary webpages, that contain email addresses.

The worm uses the addresses to send infected email messages, and frequently mimics or spoofs the "From" addresses in later email messages so that those infected messages seem to be from someone you know. Worms then spread automatically through email messages, networks, or operating system vulnerabilities, frequently overwhelming those systems before the cause is known. Worms aren't always destructive to computers, but they usually cause computer and network performance and stability problems.

A trojan horse is a malicious software program that hides inside other programs. It enters a computer hidden inside a legitimate program, such as a screen saver.

Then it puts code into the operating system that enables a hacker to access the infected computer. Trojan horses do not usually spread by themselves. They are spread by viruses, worms, or downloaded software. Spyware can install on your computer without your knowledge. Spyware can track Internet search habits and can also redirect your web browser to a different website than you intend to go to. A rogue security software program tries to make you think that your computer is infected by a virus and usually prompts you to download or buy a product that removes the virus.

The names of these products frequently contain words like Antivirus, Shield, Security, Protection, or Fixer. This makes them sound legitimate. They frequently run right after you download them, or the next time that your computer starts. Rogue security software can prevent applications, such as Internet Explorer, from opening. Rogue security software might also display legitimate and important Windows files as infections. You can also add additional apps to the trusted list so they can make changes in those folders.

This is a powerful tool to make your files safer from ransomware. When you turn on Controlled folder access, a lot of the folders you use most often will be protected by default. This means that content in any of these folders cannot be accessed or changed by any unknown or untrusted apps.

If you add additional folders, they become protected as well. Learn more about using Controlled folder access. In those rare instances you can add an exclusion for them. Learn more about adding an exclusion to Windows Security. Windows Security will send notifications about the health and safety of your device. You can turn these notifications on, or off, on the notifications page. See Windows Security notifications. Security intelligence sometimes referred to as "definitions" are files that contain information about the latest threats that could infect your device.

Windows Security uses security intelligence every time a scan is run. Microsoft automatically downloads the latest intelligence to your device as part of Windows Update , but you can also manually check for it. How malware can infect your PC. Microsoft Security help and learning. Need more help?